Frequently Asked Questions
We offer both monthly and annual plans. You can cancel any time before the next billing cycle. You can also upgrade or downgrade plans any time.
Yes, we work with a number of vetted partner agencies and freelancers who can write and edit content for you. We ensure that our partners have domain expertise in your industry. We can also connect you with illustrators for custom diagrams and graphics to help your content stand out.
Letterdrop is officially in English. You can publish content in any language including right-to-left languages like Arabic or Hebrew. Contact us and we can look into supporting your language.
Absolutely. We're happy to do a 30 min setup for companies of all sizes regardless of your plan.
Concierge migrations from custom blogs, WordPress, etc are available on the Growth plan and above.
We take customer service and support very seriously. We provide real-time priority support is available through Slack/Microsoft Teams, WhatsApp, and email. We're happy to hop on a Zoom if needed at any time. Priority support is available on our Enterprise plan with 1 hour SLA from 7 am to 9 pm Pacific Time (PT).
In-app chat and email support is available on all plans with 24 hour turn around.
Yes, we're happy to sit down and help you think through your content strategy. The Letterdrop platform already has all the content marketing best practices built-in as native workflows. We're happy to help you figure out which tools you need and how to use them to ensure that you can execute effectively against your content marketing plan.